Contact Centre - Effortless Management

Plantronics solutions and the importance of better customer experience

Contact Centres have changed more in the last 5 years than in the previous 35 years combined. With the growth of online self-service tools and social media, customers now make fewer customers service calls, yet have higher expectations when they do call in for help. Help your customers support their front line, when addressing issues that the caller has been unable to solve themselves.

Handling calls that are already at an escalation takes skill but also ensuring the Customer Service Representation (CSR’s) are comfortable, have the right technology solutions and that they can hear and be heard, all add up to creating a better customer experience and quicker call resolution.

Have you considered how your customers can benefit from buying Plantronics headsets.

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Channel assets

Easier Engagement - Sales guide
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Easier Engagement - Campaign Overview
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End user assets

Business Listicle - Infographic
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People Listicle - Infographic
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Effortless Management CC- Infographic
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Effortless Management - eGuide
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Effortless Management - Copy blocks
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Effortless Management - 3 Web Banner
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Effortless Management - Email Signature (728x90)
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Effortless Management – Product Sheet
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Social media assets

Effortless Management - Social Posts (August)
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Effortless Management - Social Posts (July)
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Effortless Management - Social Posts (June)
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