Customers save £35 on Savi™ devices when trading-in old headsets

Swindon, UK – 5th January, 2011 – Plantronics, Inc. (NYSE: PLT) today announced that contact centre customers can save £35 per headset from the latest Savi™  range . The Savi range offers contact centre customers dual connection to seamlessly integrate desk phone and PC communications for improved business collaboration and increased cost savings.

All customers need to do is trade-in their old models when they purchase at least three Savi WO300 or Savi WO350 headsets. The offer, which will run until 31st March 2011, will enable contact centre users to take advantage of the Savi range’s voice clarity and comfortable fit, while at the same time saving 15 per cent on the original price.

The increased contact centre demand for First Call Resolution and the growing use of subject matter experts has led to operators requiring increased freedom to work away from their desks and greater visibility to communicate with colleagues. The Savi’s Unified Communications (UC) wireless headset facilitates the changing working environment of the contact centre.

“There are no complicated processes or coupons involved in claiming the upgrade. All customers have to do is simply complete the online form www.plantronicsbuyback.com, provide proof of purchase and save £35. And it doesn’t matter what make or model the old headset is – any headset is eligible.”

“The Savi range is the ideal product to help call centres improve customer interaction through its unique acoustic intelligence and increased staff collaboration,” said Richard Kenny, European Manager of Contact Centre products at Plantronics.